You may expect that your initial visit will last up to 45 minutes which will include your initial exam and treatment.

Upon arriving for your appointment, you will fill out new patient paperwork. This paperwork provides us with the intake information that the doctor will need about you and your condition.

We encourage you to download the new patient packet by clicking on the New Patient Tab on the contact page of this website so that everything is completed when you check in for your appointment.

If you are unable to have the paperwork completed in advance, please arrive for your appointment 15 minutes before your scheduled time to ensure that you have enough time to complete the paperwork and check in.

We ask that you bring your current medical insurance card(s) with you. Our staff will submit claims on your behalf to your insurance company.

Please be aware that not all insurance policies cover all providers within our office.

If you have insurance coverage, we encourage you to contact your insurance provider or check your insurance provider’s website to ensure that you have coverage in our office.

Your co-pay or co-insurance will be due at time of your visit. When your insurance company has processed the claim submitted for your visit, your insurer will send you an explanation of benefits for your visit.

This explanation will include your responsibility including any deductible that may apply. Please note that insurance coverage is not a guarantee of payment.

At the beginning of each year, traditional Medicare has a deductible that will need to be met. Traditional Medicare covers chiropractic manipulations but does not cover the new patient examination.

Medicare Advantage policies typically follow the traditional Medicare guidelines and will only cover the services that traditional Medicare covers.

Some Medicare Advantage policies limit the providers that you can see.

We encourage you to contact your insurance company to ensure that you will have coverage with a provider in our office and to determine what services will be covered under your policy.

If you have no insurance or do not have chiropractic benefits, there is still a way for you to receive the care you need. Many patients pay directly for care.

Cost of care is determined by the treatment that is recommended for your condition.

In order to determine how to proceed with treatment, the doctor will go over your medical history, ask you various questions related to your condition, and go over any concerns that you may have and perform a physical examination.

If the doctor determines that chiropractic care is indicated and likely to help you, treatment will be provided.

If the doctor determines that treatment by a different professional is indicated, a referral will be made.

Prior to check out, you and the doctor will work together on a treatment plan that will be the most beneficial for you.

You may be given instructions on certain things to do at home. These may include: exercises, stretching, heat or ice application.

We do not perform x-rays in our office. If the doctor feels that any imaging is needed, you will be referred outside the office.

When you check out, our staff will work with you on setting up a convenient time for your follow-up visit.

Unless otherwise indicated by the doctor, you may expect your follow-up visits to last 15 minutes.

Beginning January 1st, 2022 under the “No Surprises Act”, health care providers are required by law to provide patients with an estimate of expected charges for medical items and services, referred to as a “Good Faith Estimate” (GFE). Please read the following disclaimers to best understand how this policy will affect you.

Patients have the right to receive a GFE for the total expected cost of any non-emergency items or services. Patients will first be notified verbally of any non-covered charges, or any charges that the patient is expected to pay for out of pocket without insurance. Verbal notification is given before services are rendered. Patient will then be given a physical copy to sign for consent. A copy of GFE is available upon request. New Patients can request a GFE before scheduling services. An updated GFE may be requested at any time. There may be additional items or services that must be scheduled or requested separately and may not be included in the initial GFE. For new services or charges, additional GFE will be made available with appropriate details.

This is only an estimate of costs expected to be furnished at the time of service. Actual charges may differ from charges included in GFE. GFE is not a contract and does not require a patient to obtain the items or services from the provider(s) or facility. If charges differ substantially from GFE, the patient has the right to ask the provider to update the bill to match the GFE, ask to negotiate the bill, or ask if there is financial assistance available. Patients additionally have the right to initiate the patient-provider dispute resolution process if the actual billed charges are “substantially in excess of the expected charges included in the GFE”. Patients must start the dispute process within 120 calendar days of the date on the original bill. There is a $25 fee to use the dispute process. If the agency reviewing the patient’s dispute agrees with the patient, the patient will have to pay the price on this Good Faith Estimate. If the agency disagrees with the patient and agrees with the health care provider or facility, the patient will have to pay the higher amount.

For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises/consumers or call 1-800-985-3059.